Topaz Photo AI “Error Loading Model” Fixing

If for example, you probably like me began reading this article, it means that at one point when launching Topaz Photo AI, one encounters the “error loading model”. When I began the search for a solution to this problem, I could not find a step-wise guide on what to do next. Also, unfortunately, the support on the site did not answer to my question, they seem to be very busy now, and I did not wait for them at all, and took some actions on my own. To help myself and everyone who has encountered this problem, I decided to write a small guide that I hope will help identify the problem and solve the error we encountered.

Causes of the problem

One of the main reasons for the “error loading model” error is that the program cannot access the necessary files that are required for image processing. This may be due to an unstable Internet connection or problems with the server where these files are stored.

Another reason may be corrupted program files or conflicts with installed drivers. For example, outdated graphics drivers can cause problems. Also, if the program cache is full or corrupted, this can lead to errors.

Ways to solve the problem

In the next steps, you will learn what actions you can take to address the issue independently.

Step 1: Restart The Program

Do not rush to laugh, because often such obvious solutions elude users, because when we see an error on the screen, we are afraid to lose the work we have already done or start looking for difficult solutions, but I suggest starting incrementally and first trying the simplest ways to solve the problem.

Close the program completely and make sure that it does not remain collapsed in the tray. You can also open the task manager and make sure that the program is not active. After that, restart the program and check if the error appears again.

Step 2: Check System Requirements

The next obvious step is to find out whether your system complies with the criteria necessary to run this product. If you meet any of these deficiencies on your graphics card, you have an option of opening the software and going to the Processor menu, then select the CPU. Depends on how many operations the central processor is able to do, determines whether it can do image processing or not.

Step 3: Check your Internet Connection

The next which is quite easily and seemingly logical to do next is to check whether a person has an active Internet connection.

• Make sure that no one interrupts your connection to the internet during the assessment. It requires a dependable link to download the needed models to carry out the functions as designed.
• Think about turning off your Wi-Fi or your router and then turning it on again. It is possible while audio or video could smoothly play in the browser, Photo AI could have problems with loading models. This issue may be fixed by resetting your connection.

Step 4: Delete the Cache and Temporary Files

At this point, simple and obvious solutions unfortunately end, and you will have to continue doing certain manipulations. I will try to make them easier for you and tell you about them in detail.

• Close program.
• Navigate the folder with program cache. It is usually located at:
  • C:\Users\<Username>\AppData\Local\Topaz Labs\Topaz Photo AI
• Delete all temporary files and folders inside this directory.
• Run the program and check for an error.

Step 5: Reinstall the software

In the case the previous step fails to work, then the last thing one usually does is to uninstall and reinstall the program.

• Go to Start menu and search for the option that says, Add/ Remove Programs.
• In the list of programs, find the software.
• Uninstall the program.
• Install the program again by running the downloaded installation file

First of all, I tried to reinstall the program using the file which was available on my PC, but it still didn’t work. That is why before it was installed, I had to look for another installation file that would not give any problems.

Step 6: Contact Topaz Support

If, unfortunately, none of the steps helped you, then you can try contacting Topaz Labs support service. If you, like me, will not be answered for a long time, then do not hesitate to duplicate your requests or create new tickets. But I hope that you will be able to solve everything quickly and using the steps described above.

• Open the Topaz support page
• Explain the detail of the problem, and the steps taken to solve it.
• If possible take screenshots of the error and then proceed to attach them.

I want to remind you that you can download Topaz Photo AI fully working and complete professional version directly from our website. We provide up-to-date, tested and fully working versions of our programs to help you avoid having to deal with bug fixes. All files we provide are strictly checked for viruses using online platforms as well as desktop applications.

Conclusion

This brief guide has hopefully helped you and that you were able to fix the irritating error. If you have completed these steps, Topaz Photo AI should work as it should and be free of issues again. Should you have any more questions or problems arising, don’t hesitate to contact us for help!