Description
Nero Burning ROM remains a staple for optical disc authoring, yet even this established software encounters specific hurdles on modern Windows systems. Errors typically stem from hardware communication timeouts, media incompatibility, or conflict with Windows 11 security protocols. This guide provides actionable solutions for the most frequent issues users face in 2025-2026, focusing on restoring functionality without unnecessary system resets.
Common Errors
- Burn Process Failed: A generic error often appearing at the end of a session, indicating write interruption.
- Power Calibration Error: Occurs before burning starts; the drive cannot adjust laser power to the disc media.
- Drive Not Detected: Windows or Nero cannot see the optical drive, often due to security settings.
- Buffer Underrun: The data stream to the recorder is slower than the write speed, causing a gap.
- Installation Error 1935: "An error occurred during the installation of assembly", preventing software setup.
Fix 1: Burn Process Failed
This error frequently happens when data transfer rates fluctuate or when the write speed exceeds the media's reliable capability.
- Open Nero Burning ROM and select your compilation.
- Click the Burn tab in the compilation window.
- Locate the "Write Speed" dropdown menu and reduce the speed to 16x or 8x (avoid "Maximum").
- Check the box labeled Determine maximum speed to let Nero test the actual throughput before writing.
- Close all heavy background applications (web browsers, video editors) to ensure a steady data stream.
Fix 2: Power Calibration Error
This specific hardware error means your recorder cannot determine the optimum laser power for the blank disc, often due to low-quality media or a dirty lens.
- Switch to a different brand of high-quality blank media (e.g., Verbatim or Taiyo Yuden).
- Update your recorder's firmware by visiting the drive manufacturer's website (e.g., LG, ASUS, Pioneer).
- If using an external USB drive, plug it directly into a rear USB port on your PC, avoiding USB hubs which may not supply sufficient power.
- Clean the drive lens using a specialized cleaning disc if the hardware is over two years old.
Fix 3: Drive Not Detected in Windows 11
Modern Windows security features, specifically Ransomware Protection, often block Nero from accessing optical drives directly.
- Press the Windows Key and type "Ransomware protection", then press Enter.
- If "Controlled folder access" is On, click Allow an app through Controlled folder access.
- Click Add an allowed app > Recently blocked apps.
- Locate
nero.exeorneroburningrom.exein the list and add it. - Restart Nero Burning ROM and check the "Recorder" dropdown menu again.
Fix 4: Buffer Underrun
A buffer underrun happens when the computer cannot send data fast enough to the burner. While modern drives have protection, this error still occurs if that protection is disabled or overwhelmed.
- In the "Burn" compilation window, ensure the checkbox Buffer underrun protection is ticked (often labeled as burn-proof or similar).
- If burning from a network drive, copy the source files to your local hard drive first.
- Defragment your local hard drive if you are using a mechanical HDD (do not defrag SSDs).
- Lower the write speed to 4x if you are burning a Master Audio CD to ensure precision.
Fix 5: Installation Error 1935
This installation block is caused by missing or corrupted Microsoft Visual C++ Redistributable packages needed by Nero.
- Press Windows Key + R, type
appwiz.cpl, and press Enter. - Locate "Microsoft Visual C++ Redistributable" entries (2015-2022 versions).
- Right-click the latest version and select Change, then click Repair.
- If repair fails, download the latest "Visual C++ Redistributable for Visual Studio 2015-2022" from the official Microsoft site and install it.
- Restart your computer and run the Nero installer again as Administrator.
Prevention Tips
- Verify Data: Always check the "Verify written data" box in the burn dialog to ensure the disc is readable immediately after burning.
- Media Storage: Keep blank discs in a cool, dark place; exposure to sunlight degrades the dye layer leading to burn errors.
- Regular Updates: Periodically check the Nero ControlCenter for updates to the burning engine, which often contains fixes for new drive models.
- Clean Connection: Ensure SATA cables inside your desktop are firmly connected and dust-free.
When to Contact Support
If you encounter persistent "SCSI Command Aborted" errors or if the drive makes grinding noises, you likely face physical hardware failure requiring drive replacement. Before contacting Nero support, export the log file by clicking "Save Log" immediately after a failure and have your exact Nero version number (found in Help > About) ready.