Description
YTD Video Downloader is a widely used tool for saving content from streaming platforms, but its reliance on constantly changing web algorithms means users frequently encounter interruptions. Errors often stem from outdated software versions, conflict with Windows security settings, or changes in the source video's coding. This guide covers the most effective troubleshooting steps for the current version of the software on Windows 10 and 11, focusing on resolving download failures and runtime errors.
Common Errors
- Error Failed 2 (Runtime Error): A crash occurring when the software conflicts with missing system files or corrupt registry entries.
- Error Failed 6 (Connection Paused): The downloader stays stuck on "Waiting for internet connection" due to firewall blocking.
- Analysis Failed / URL Invalid: Occurs when the software cannot recognize the video link, often due to an outdated scraping algorithm.
- Conversion Failed: Errors appearing after the download completes, usually caused by missing codecs or invalid file paths.
- Installation Aborted (0x codes): Setup fails to complete because antivirus software incorrectly flags the installer.
Fix 1: Error Failed 2 (Runtime Crash)
This is the most frequent specific error code users encounter, often indicating a conflict within the Windows registry or a corrupted installation file.
- Close YTD Video Downloader completely via Task Manager (Ctrl + Shift + Esc).
- Press Windows Key + R, type
appwiz.cpl, and press Enter. - Locate YTD Video Downloader, right-click it, and select Uninstall.
- Restart your computer to clear any locked temporary files.
- Download the latest installer from the official source and right-click the file to select Run as administrator.
Fix 2: Error Failed 6 / Waiting for Connection
When the status bar hangs on "Paused" or throws Error 6, your Windows Firewall or antivirus is likely blocking the application from accessing the server.
- Press the Windows Key and type "Firewall", then select Firewall & Network Protection.
- Click on Allow an app through firewall.
- Click the Change settings button at the top right.
- Scroll down to find "YTD Video Downloader". If it is not there, click Allow another app and browse to the installation folder (usually
C:Program Files (x86)GreenTree ApplicationsYTD Video Downloader). - Check both the Private and Public boxes next to the app name and click OK.
Fix 3: Analysis Failed or "Video Not Available"
Streaming sites update their code frequently to prevent downloading. If YTD cannot analyze a link, your software version is likely older than the website's current layout.
- Open YTD Video Downloader.
- Click the Help tab in the top menu bar.
- Select Check for Updates. If an update is found, install it immediately.
- If the error persists after updating, clear your browser cache or try copying the video URL from a different browser (e.g., Edge instead of Chrome).
- Ensure the video is not set to "Private" or "Members Only," as the tool cannot access restricted content without valid login cookies.
Fix 4: Conversion Failed Errors
This error happens when the download finishes, but the software fails to convert the file to MP3 or MP4. It is often caused by special characters in the file path or missing system codecs.
- Check the "Save to" destination folder. Ensure the path does not contain non-English characters or symbols.
- Change the output folder to a simple root directory like
C:UsersYourNameVideosto test permissions. - If conversion still fails, download the "K-Lite Codec Pack (Basic)" to ensure your Windows system has the necessary decoders installed.
- Restart the application and try converting a smaller file first to verify the fix.
Fix 5: Installation or Startup Errors
If the program fails to open or install, Windows Defender may be flagging a false positive, or the installer may be corrupt.
- Delete the current installer file.
- Temporarily disable "Real-time protection" in Windows Security settings (only do this if you downloaded the installer from the official manufacturer).
- Re-download the installer to a local drive (not a network or USB drive).
- Right-click the installer, select Properties, and check the Unblock box at the bottom if it appears.
- Run the installation and immediately re-enable your antivirus protection once finished.
Prevention Tips
- Update Weekly: Manually check for updates every week, as automatic updaters sometimes fail.
- Clean Temporary Files: Use Windows Disk Cleanup regularly to prevent temp file conflicts that cause runtime errors.
- Shorten File Paths: Save videos to top-level folders rather than deep sub-directories to avoid Windows path length limits.
- Monitor Disk Space: Ensure you have at least double the space of the video file size available for the temporary conversion process.
When to Contact Support
If you have a paid Pro license and the errors persist after a clean reinstall, you should contact the support team. You will need to provide them with specific details to get a fast resolution.
Before contacting them, prepare your System Information (press Windows Key + Pause/Break), a screenshot of the exact error code, and the specific URL of the video that failed. This data helps the developers distinguish between a software bug and a website algorithm change.