What’s new in the latest versions
Version 9.33.28.0 ( actual)
The automatic updates module has been significantly improved—the program now more accurately identifies the necessary drivers and firmware.
Troubleshooting scenarios for networks and audio have been expanded, allowing you to quickly resolve issues with Wi-Fi and microphones.
Battery check has been updated with a new algorithm for analyzing battery health and recommendations for extending battery life.
Firmware update and BIOS update have become safer thanks to additional compatibility checks.
The notification interface has been redesigned: proactive alerts now clearly highlight important actions.
HP Virtual Agent integration has been improved — responses are now more accurate and tailored to the context of the request.
Version 9.30.24.0
Added new privacy settings for secure updates and an extended activity log.
Optimized device discovery process, including printer setup.
Version 9.28.34.0
Performance tune-up has been accelerated, and download management via the download manager has been improved.
Extended recommendations have been added to the support resources section.
Version 8.8.34.31
The main focus is on stable driver updates and improved compatibility with Windows 10.
Pro tips
Enable automatic updates and set a time window so as not to interfere with your work.
Run performance tune-ups and device diagnostics summary tests once a month.
Before updating the BIOS , connect the power supply and save system restore points.
Keep your audio drivers up to date with audio check.
For unstable Wi-Fi, use network check and update the adapter.
Add printers to the printer setup section to see their warranty status.
Comparison with IObit Driver Booster Pro and Avast Driver Updater
IObit Driver Booster Pro
Lower is about IObit Driver Booster Pro
Strengths : Extensive driver updates database and automation.
May offer installation of additional software and less HP-specific features.
No in-depth manufacturer-level hardware diagnostics modules.
Avast Driver Updater
Lower is about Avast Driver Updater
Focus on secure driver updates and minimizing conflicts.
Convenient scheduler , but fewer device diagnostics tools.
HP Support Assistant
Focuses on compatibility and secure updates for HP hardware.
Built-in device diagnostics , battery check, HP Virtual Agent, support resources.
Covers the HP ecosystem : firmware update, BIOS update, printer setup, warranty status.
System requirements
Operating system : Windows 10/11 (current builds).
Processor : x64 with support for modern Windows instructions.
Memory : 4 GB RAM or more (8 GB recommended for comfortable diagnostics).
Disk space : 500 MB for installation and download manager cache.
Network : stable internet connection for automatic updates, support resources, and chats.
Additional : administrator rights for driver updates, firmware updates, and BIOS updates.
Finalizing
HP Support Assistant remains one of the most reliable solutions for HP device owners. The current version 9.33.28.0 has brought significant improvements: smarter automatic updates, updated battery check and troubleshooting algorithms, as well as secure BIOS and firmware updates.
Unlike universal tools such as IObit Driver Booster Pro or Avast Driver Updater, HP Support Assistant is specifically designed for the HP ecosystem and combines not only driver updates, but also comprehensive diagnostics, support, warranty management, and integration with HP Virtual Agent.
If you want your HP laptop or desktop PC to run smoothly, maintain performance longer, and be fully protected, installing HP Support Assistant is a must. This tool combines everything from system health monitoring and performance tune-ups to secure updates and a convenient support center.
Frequently Asked Questions about HP Support Assistant
1. Is the software free or does it require a subscription?
The software is completely free. There is no subscription or one-time payment.
2. Can I run a battery check with this software?
Yes, you can. Open the “Diagnostics” section and choose “Battery Check” to get detailed health status and tips.
3. Does the software support Windows 11?
Yes, it works on Windows 10 and Windows 11. Both 32-bit and 64-bit systems are supported.
4. Can the software update BIOS and firmware automatically?
Yes, it can. The program checks for updates and installs them safely with system restart.
5. Does the software provide live technical support?
Yes, it includes access to HP Virtual Agent and links to live chat or call with HP Support.